Building and exercising your negotiation skills is much like building and exercising your body. After lots of exercises and working out you think you are in shape. 

Then an occasion arises that forces you to start using those lesser-used muscles and...Whoa! Where&rsquo;s the deep heating rub? If you are interested in practical tools to help you be a better negotiator, a better salesperson or a better problem solver, these practical tools will help you build those lesser-used negotiating muscles.