<p>The only ones who can resolve a dispute are the parties themselves. If either or both of the parties come in bad faith, do not fully disclose the facts, arrive unprepared or truly want their "day in court" then an agreement is highly unlikely. The quality of a mediator is not based upon how many clients were able to agree. Rather, it is whether the mediator maintained confidentiality, provided a friendly and neutral environment for negotiations, followed the facilitative mediation process, gave the parties every opportunity to resolve their dispute and did not attempt to coerce one party or the other into an agreement he or she was not comfortable with.</p>
<p>In fact, when selecting a mediator, you may want to be cautious of mediators who boast a really high percentage of agreements reached. It could be an indication of other possible issues.</p>